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Ordering Information
How to Order
How to Pay
How to Return
Shipping Information
Shipping Zone Chart
Shipping Rate Chart


You can order...

On-line
Our secure shopping cart can be used for paying via credit card, or for existing Treecycle accounts. Due to our concerns about the security of e-mail, we can not accept credit card orders via regular e-mail, only through our shopping cart.


By fax or mail
Print out our printable order form, fill it out as you read our online catalog and fax it to 503-217-7333 or send with a check or money order

Treecycle
16738 SW Glen Eagle Dr. #48
Sherwood, OR   97140


By telephone
Give us a call - we'll take your order, let you know immediately if any items are out of stock, calculate shipping costs, take your credit card number, and have your order off to you promptly. It will make things easier for both of us if you have a filled-out order form in front of you when you call.

Call Monday-Friday(8:00am - 5:00pm) Pacific Time
Main Office: Phone 406-550-3116 Fax 503-217-7333


Regardless of how you order, please be sure to provide all of information we need to fill the order:
  1. Fill out the order form with the items you wish to order - include color(if applicable), size, quantities, etc. Subtotal the prices.


  2. Calculate any quantity discounts, and subtract from the subtotal.


  3. List the weights of the various items and then total all your weights at the bottom of the column.


  4. Figure our how many shipping cartons you will have, and how much each one will weigh:
    • Partial case items and 2-3 full cases(other than paper) can be combined into one box up to 70 pounds
    • Items in quantities smaller than a full case can be combined into one shipping box up to 70 pounds per box.


    Enter the total number of shipping cartons on the order form.

  5. Look up your shipping zone in the shipping zone table, below.


  6. Look up the shipping charges for each case in the shipping rate table. Enter the total shipping charge on the order form.


  7. Add the item subtotal to the shipping charges to figure the total amount due.


  8. Provide all necessary payment information, and all billing and shipping addresses. Include both your email address and your telephone number - if we need to get in touch we'll first contact you via email and then phone if we don't hear back from you soon.
  9. If you have any questions, or need help figuring out shipping charges, please don't hesitate to call us

You can pay by...

Check or Money Order
We accept checks, cashiers checks, and money orders and will be shipped as soon as the check clears.
Treecycle Account
If you order from us often, you may want to consider setting up an account with Treecycle. We offer accounts to business who can provide verifiable credit references. Please e-mail us(see link at bottom) or call us with your fax number and we'll fax a credit application.
Credit Card
Treecycle accepts Discover, Visa, MasterCard, and American Express. Credit card orders usually ship within 2-3 days unless special order items.
Credit Card Logos

Note that all prices are in US dollars, and all payment must be made in US dollars.

Return Information

Please note the following:
  • Orders can be returned within 30 days of order date if you pay to ship them back to Treecycle and the return is in a saleable condition.
  • Restocking fee - there is a 20% restocking fee for returned orders. Returns are only accepted within 30 days of the order date.
  • Large special orders of 5 or more cases that are cancelled will be charged a restocking fee determined by our suppliers.
  • If the return is due to our error(like sending the wrong item), Treecycle will pay to ship the return and replacment.
  • There are NO refunds allowed on the original shipping cost unless it was OUR error or the wrong amount charged.
  • Upon receiving a return, we will inspect the items and then either send a refund check or issue a credit card credit.


Treecycle reuses many of our shipping cartons and packing materials. If your shipping carton arrives looking like as if it's been used before - it probably has!

Shipping Information

Please note the following:
  • For small rush orders(sleeve of cups or 1 ream plus envelopes for example) 1 lb Priority Mail is between $6.45 and $7.85, 2 lb Priority Mail is $6.80 to $12.40, 3 lb Priority Mail is $7.35 to $16.65, 4 lb Priority Mail is $8.30 to $20.05 and many small orders can fit in a $13.45 Priority Mail 2-Day Medium Flat Rate Box or $18.75 Priority Mail 2-Day Large Flat Rate Box to anywhere in the United States, Puerto Rico & Virgin Islands.
  • Orders to Bozeman, Missoula, and Helena Montana can be delivered with free shipping.
  • Oregon shipping is free only if picked up WILL CALL at our Sherwood office at 22808 SW Forest Creek Dr. #102 Sherwood, OR 97140.
  • Ordering over 150 lbs? UPS & FedEx have better hundred weight rates at 150+ lbs, call or email for rates as online shopping cart won't calculate.
  • Unless otherwise requested, we ship via the cheapest method which is always FedEx Groundor UPS Ground(except for orders to zones 9, 10 & 11 - see below). If you want a USPS quote, go to usps.com and enter the weight of your package and our zip code of 97140 and your zip code. You will be then receive a quote for all shipping options. Put in the comment section of your order if you want it shipped USPS.
  • We must have a US Post Office approved street address (not a PO Box) for all shipments (except zones 9, 10 & 11).
  • It's more expensive than Priority Mail 2-Day(most economical quick shipping), but rush orders can also be sent USPS 1-Day and UPS or FedEx 1, 2 & 3 Day Air.
  • Deliveries to zones 9, 10 & 11 are via Parcel Post. P.O. boxes are okay for these zones only. These orders can be rushed by Priority Mail.
  • Some catalog items are indicated as "oversize". They have listed the oversize weight they are charged and sometimes when we combine many item orders into 1 box FedEx or UPS will charge oversize but it's usually always cheaper to send in 1 big box than several boxes.
FedEx LogoUnited Parcel ServiceUS Postal Service


If you don't see your State or Zone below please let us know and we'll add it.


Shipping Zone Chart


zone 2: Western Oregon and Western Washington(West of the Cascades)
zone 3: Central Washington, Idaho Panhandle, Eastern Oregon and Southern Oregon(South of Medford and Klamath Falls)
zone 4: Northern California(North of Monterey), Northern Nevada(North of Carson City), Idaho(except Panhandle), Western Montana(West of Great Falls)
zone 5: Southern California(South of Monterey), Southern Nevada(South of Carson City), Eastern Montana(East of Great Falls), Wyoming, Utah, Western Colorado(West of Denver), Northwest Arizona(North and West of Phoenix)
zone 6: West Minnesota(West of St Cloud), North Dakota, South Dakota, Nebraska, Kansas, Eastern Colorado(East of Denver), Oklahoma panhandle, far North and far West Texas, New Mexico
zone 7: Eastern Minnesota(East of St Cloud), Wisconsin, Iowa, Illinois, Missouri, Oklahoma, Arkansas and Texas
zone 8: Maine, New Hampshire, Vermont, New York, New Jersey, Massachusetts, Rhode Island, Connecticut, Pennsylvania, Ohio, Michigan, Indiana, Kentucky, West Virginia, Virginia, North Carolina, Tennessee, Mississippi, Alabama, Georgia, South Carolina, Louisiana, Florida
zone 9: Juneau and Ketchikan Alaska 998 and 999
zone 10: Alaska zip codes starting with 995, 996, 997
zone 11: Hawaii, Virgin Islands and Puerto Rico.

Shipping Rate Chart


<
WEIGHT ZONES
- 2 - - 3 - - 4 - - 5 - - 6 - - 7 - - 8 - - Alaska Panhandle 9 - - Alaska(everything else but Panhandle) 10 - - Hawaii Puerto Rico Virgin Islands 11 -
up to Rates below DO NOT include a 3% Fedex/UPS fuel charge that is added or residential surchage(if you're residential) or rural residential or commercial surchage(if you're rural) or $1 shipping and handling USPS Parcel Post or Priority Mail(see rates below) for Alaska, Hawaii, Puerto Rico and US Virgin Islands
NOTE Below are USPS, UPS & FEDEX rates for zones 2-8: residential +$3.09 rural residential +$3.86 rural commercial +$2.21 150lb+ rural commercial +$11.98 150+ rural residential +$15.40 If you want to see if you're a rural zip code, go to www.ups.com/media/us/currentrates/rate-pdf/xarea.pdf
usps 1 lb
Priority
6.45 6.70 6.85 6.95 7.05 7.30 7.85 6.95 7.30 7.85
usps 2 lb
Priority
6.80 7.15 7.75 9.45 10.25 11.35 12.40 9.45 11.35 12.40
usps 3 lb
Priority
7.35 8.45 9.75 11.35 12.80 14.10 16.65 11.35 14.10 16.65
usps 4 lb
Priority
8.30 9.90 11.15 14.95 16.45 18.00 20.05 14.95 18.00 20.05
5 lb 7.77 8.39 9.65 10.09 10.43 10.87 11.81 14.45 Parcel Post or 17.00 Priority Mail 18.16 Parcel Post or 20.65 Priority Mail 20.86 Parcel Post or 23.15 Priority Mail
10 lb 9.10 9.32 10.50 11.21 11.91 13.25 14.62 22.06 Parcel Post or 25.95 Priority Mail 28.44 Parcel Post or 33.05 Priority Mail 33.95 Parcel Post or 38.60 Priority Mail
15 lb 10.18 10.84 11.05 12.38 14.40 17.52 19.50 30.32 Parcel Post or 35.65 Priority Mail 38.10 Parcel Post or 44.30 Priority Mail 44.71 Parcel Post or 50.80 Priority Mail
20 lb 10.82 12.20 12.46 14.71 17.71 21.35 24.19 36.41 Parcel Post or 43.40 Priority Mail 47.00 Parcel Post or 54.65 Priority Mail 55.78 Parcel Post or 63.40 Priority Mail
25 lb 11.89 13.74 14.55 17.17 21.39 25.32 29.44 40.49 Parcel Post or 47.65 Priority Mail 52.41 Parcel Post or 60.95 Priority Mail 60.96 Parcel Post or 70.40 Priority Mail
30 lb 13.26 15.34 16.73 19.81 25.04 29.07 34.60 45.47 Parcel Post or 52.25 Priority Mail 58.81 Parcel Post or 68.40 Priority Mail 72.21 Parcel Post or 82.05 Priority Mail
35 lb 14.08 17.00 18.84 22.52 28.57 33.12 39.72 49.22 Parcel Post or 56.60 Priority Mail 65.20 Parcel Post or 75.80 Priority Mail 79.30 Parcel Post or 90.10 Priority Mail
40 lb 15.10 18.59 20.90 25.18 32.00 37.24 43.63 54.42 Parcel Post or 62.55 Priority Mail 71.06 Parcel Post or 82.65 Priority Mail 85.75 Parcel Post or 97.45 Priority Mail
45 lb 16.10 20.05 22.89 27.71 36.53 41.75 46.82 59.90 Parcel Post or 68.85 Priority Mail 76.20 Parcel Post or 88.60 Priority Mail 91.47 Parcel Post or 103.95 Priority Mail
50 lb 16.56 20.74 24.43 29.78 37.74 45.13 50.65 66.05 Parcel Post or 75.90 Priority Mail 80.45 Parcel Post or 93.55 Priority Mail 96.55 Parcel Post or 109.70 Priority Mail
55 lb 17.05 21.32 25.36 31.62 38.29 46.47 53.74 69.26 Parcel Post or 79.60 Priority Mail 86.71 Parcel Post or 100.85 Priority Mail 102.59 Parcel Post or 116.60 Priority Mail
60 lb 17.89 22.34 26.28 33.42 39.98 47.32 56.18 71.39 Parcel Post or 82.05 Priority Mail 91.63 Parcel Post or 106.55 Priority Mail 106.62 Parcel Post or 121.15 Priority Mail
65 lb 19.36 24.70 27.09 34.77 41.51 48.75 57.88 73.02 Parcel Post or 83.95 Priority Mail 93.91 Parcel Post or 109.20 Priority Mail 115.04 Parcel Post or 130.75 Priority Mail
70 lb 16.64 20.85 23.06 28.59 35.10 41.44 48.58 74.24 Parcel Post or 85.35 Priority Mail 95.57 Parcel Post or 111.10 Priority Mail 122.09 Parcel Post or 138.75 Priority Mail
75 lb 32.11 36.06 40.25 47.69 55.44 62.93 68.85 88.69 Parcel Post or 102.35 Priority Mail 113.73 Parcel Post or 131.75 Priority Mail 142.95 Parcel Post or 161.90 Priority Mail
80 lb 36.33 40.35 43.28 50.47 58.41 66.94 70.21 96.30 or 111.30 124.01 or 144.15 156.04 or 177.35
85 lb 40.48 43.97 47.14 53.37 61.37 70.75 72.79 104.56 or 121.00 133.67 or 155.40 166.80 or 189.55
90 lb 45.73 47.73 50.93 55.83 64.34 73.38 76.37 110.65 or 128.75 142.57 or 165.75 177.87 or 202.15
95 lb 50.01 51.36 54.55 59.00 67.14 74.41 80.00 114.73 or 133.00 147.98 or 172.05 183.05 or 209.15
100 lb 54.68 55.08 58.75 62.42 70.22 76.71 83.61 119.71 or 137.60 154.38 or 179.50 194.30 or 220.80
105 lb 58.33 58.71 62.11 65.61 73.31 79.82 87.11 123.46 or 141.95 160.77 or 186.90 201.39 or 228.85
110 lb 62.01 62.44 65.20 68.50 76.33 82.99 90.67 128.66 or 147.90 166.63 or 193.75 207.84 or 236.20
115 lb 64.93 65.45 68.38 71.41 79.26 86.14 94.63 133.84 or 154.20 171.77 or 199.70 213.56 or 242.70
120 lb 68.30 68.67 71.54 74.20 82.11 89.11 98.28 140.29 or 161.25 176.02 or 204.65 218.64 or 248.45
125 lb 71.20 71.36 74.80 77.02 84.93 92.05 101.63 143.50 or 164.95 182.28 or 211.95 224.68 or 255.35
130 lb